Let us know your questions and thoughts! We would love to hear from you and look forward to hosting you in our Brooklyn Hotel! Don’t hesitate to fill out our Contact Form, email us, or give us a ring.

How do I review my reservation?

View our reservations page and click “my reservation” at the top right to view, modify, or cancel a reservation from our website.

Is smoking allowed in the hotel?

NU Hotel is a smoke-free facility.

Could we bring our pets?

We love having pets stay with us! Please see Pets page for details.

What is the cost of internet access?

Wi-Fi access is always complimentary at NU Hotel.

What are the hours of the fitness center?

Our fully equipped fitness center is available 24-hours a day, accessible with your room key. Learn more about it here.

What are the hours of the business center?

The business center is available 24 hours, 7 days a week. We offer complimentary printing for guests.

What are the breakfast hours?

Complimentary continental breakfast is offered from 6:00 a.m. – 10:00 a.m. Monday -Friday, 7:00 a.m.-11:00 a.m. Saturday & Sunday.

How do I get to Nu Hotel Brooklyn?

Please see our Parking & Direction‘s page

What are the parking options for the hotel?

We have an on-site parking garage for $25.00 per day plus tax.

Who should I contact with any billing, payment questions?

We accept all major credit cards, with ID required at check in. A credit card is required for incidentals at check in, according to industry standards. Please feel free to contact the hotel office at 718.852.8585 with any questions regarding billing and payment.

Who should I contact with questions regarding meeting space usage?

Please contact our Sales Office at 347.277.4854 or email sales@nuhotelbrooklyn.com with any questions you might have.

Who should I contact with questions regarding group rates?

Please contact our Sales Office at 347.277.4854 or email sales@nuhotelbrooklyn.com with any questions you might have.

How many people can your rooms accommodate?

Our suites are furnished to easily accommodate up to 3 or 6 people per room, depending on room type. Please see the Rooms page for details.